Finding a reputable local auto repair shop does not have to be a daunting task if you know what qualities to look for and do a little bit of homework. Local auto repair shops are everywhere, especially in big metropolitan cities such as Houston, Texas. So the task of finding one that best suits your needs can be a bit overwhelming. By utilizing a few simple guidelines, you can take the stress out of your search and walk away confident that you have found the perfect one for you and your car.
Do they specialize in your make of car?
It is important that you find a local auto repair shop that has the proper tools and diagnostic equipment specific to your vehicle. For example, if you drive a BMW, you would want to find a European repair shop that specializes in BMW repair. The equipment used to diagnose a problem with BMW is completely different than those used on a Ford. More specifically, if you have a Jaguar, take it to a Jaguar specialist. Just because a place advertises they are a European repair shop, does not necessarily mean they know anything about Jaguar.
Have you ever heard of this place before?
Ask friends for referrals. Everyone that has ever had a bad mechanic will be eager to tell you where NOT to go, as well as, sharing what places have helped them the most without ripping them off. Be able to explain what problems you are having with your car.Don’t be afraid to mimic a funny sound to your mechanic. Whether it is a buzz, a rattle, a hiss, or a knocking noise, your mechanic will have a good idea what the source of the problem is by just this information alone. Also, time of day the problem occurs is also useful to know, as cold weather or a cold engine will have a different set of issues than when it is hot.
Is the place clean and organized?
“A clean local auto repair shop” is not an oxymoron! It is possible and also necessary that the place you choose is tidy and the mechanics are not lounging around looking confused and disorganized. Their surroundings reflect their work ethic. A good repair shop should be organized with finished and unfinished projects lined up neatly.
Be clear on their policies and procedures.Rates vary from place to place and the repair business is a competitive one. Many places will offer free services to attract your business. If a repair shop is unclear about their rates, they may be trying to charge you more after the job is completed. Find out what guarantees are offered on repairs and delays and what method of payment they accept.
Ask the mechanics about their area of expertise.
It is always important that you find a shop that employs ASE certified mechanics. ASE certification is specialized training that mechanics undergo to certify them specialists on an area of car repair. But just because they have ASE does not necessarily mean they are competent to work on the problems you may be having. For example, ASE certifies in many different categories. One mechanic may have certification for working on engine repair, while the other specializes in brake systems, and yet another may just be a diagnostic specialist. Only a Master Mechanic is certified in all areas of car repair. If your mechanic is not a Master Technician, then make sure if you are having a brake problem, that there is someone there that has ASE certification in that area.
Finding the right local auto repair shop will save you from costly dealership repair costs and also save you some time. Because independent repair shops have less volume than dealerships and chain-repair shops, you will also have the benefit of developing a relationship with your mechanic who will know you and your car my name. Personalized service always leaves you with a great feeling.
We are conveniently located in Houston TX just west of the Galleria, and service mainly the Memorial, West University, Mid Town, Heights, Downtown, River Oaks, Sugarland and Bellaire areas.